Typically, it is recommended to schedule your pick up 30-40 minutes after your domestic flight landing time if you have check-in luggage, while 20 minutes after would be enough if you only have a carry-on. If you are coming from an international flight, it is recommended to schedule your pick up an hour or 1.5 hours after landing to give enough time for getting through customs. It's also recommended to call your assigned driver once you have landed to inform them that you've arrived so they know to expect you soon.

All details of your booking such as pick up location/instructions, vehicle & service details as well as the merchant contact details are available on your voucher.

Satisfaction Guarantee is a booking upgrade that compensates you for any activity you participated in that did not meet your expectations. You can be refunded up to 100%* of your booking, subject to the proof submitted with your claim!